Shipping Information
An adult signature from a person 21 or older will be required for delivery of your wines. Packages are delivered between 9am-8pm and we cannot request or guarantee the time a package will be delivered. We recommend using a business address whenever possible.
We ship from our winery facility in Salinas, CA Monday – Friday. Shipping orders placed Saturday - Sunday will be shipped the following Monday. Orders placed after 3:00pm will be shipping the following day.
Ground shipping can take 1- 6 business days depending on delivery location.
Customer Service
If you need assistance with your order, whether that be navigating the compliance restrictions, rerouting to a new address, or estimating delivery dates, we are here to help! Please contact us at 831-751-7777 ex. 116 or help@morganwinery.com.
Temperature Advisory
Weather temperatures can adversely affect your wine in transit. At Morgan, we make every effort to protect your purchase. We regularly monitor the weather throughout the country and do not ship during times of extreme temperatures. Please keep in mind that this may result in a delay in receiving your wines.
Cold weather: If the weather in your area is lower than 32 degrees, we recommend delaying shipping. If you need your wine urgently, we recommend upgrading to next-day or 2-day air shipping.
Hot Weather: If the weather in your area is higher than 90 degrees, we strongly recommend upgrading your order to next-day or 2-day air shipping.
Direct Shipping States
Each state abides by a different set of wine shipping rules and regulations such as the amount of wine that can be shipped. Our checkout process will alert you if we cannot ship to your state. Due to compliance laws, we are unable to ship website orders to the following states: AL, AK, AR, DE, HI, KY, MS, ND, RI, UT.
We are here to ensure that all orders are compliant and are available to help navigate the shipping rules in your state. Do not hesitate to reach out with any questions to help@morganwinery.com or (831) 751-7777 ex. 116.
Returns
Morgan Winery is committed to crafting the best wines possible. If you are not fully satisfied with your purchase, contact us directly at (831) 751-7777 ex 116 or help@morganwinery.com.